COVID-19: Health Services

The health and wellness of the community has always been Splatsin’s number one priority, and the pandemic is no exception. Most health services and programs continue but are offered by appointment only or over the phone. See below for temporary changes to service and program delivery as well as additional services related to the pandemic.

By Appointment Only

Contact the Splatsin Health Centre to book an appointment at (250) 838-9538 or see the staff directory to contact a health professional. Most services and programs continue during the pandemic. This is to protect both our staff and band members against COVID-19.

Report Sickness

If you experience flu-like or respiratory symptoms for more than 24 hours, call the Splatsin Health Centre and speak to a Registered Nurse. After hours, call HealthLink BC or use the Government of BC’s Self-Assessment Tool. It is critical that all sickness is reported to help prevent the spread of the virus.

COVID-19 Education

Learn about from the First Nations Health Authority (FNHA) about COVID-19 so you can help protect yourself and the community. Splatsin Health Services is also available to answer any of your COVID-19 questions.

In collaboration with the Communications Department, Splatsin Health Services compiles the most recent first nations COVID-19 data and publishes findings and recommendations to keep the community informed and help protect against the virus. Updates are posted weekly on Fridays on our website and social media accounts.

COVID-19 Testing

UPDATE (January 11/22: COVID-19 rapid antigen tests are temporarily unavailable at IH Community Collection Centres in our area. COVID-19 testing by appointment continues to be available. Book online HERE or by calling 1-877-740-7747. Anyone with chest pain or difficulty breathing should not delay in seeking treatment and is advised to call their family doctor or attend their local emergency department for care.

When to get tested

A COVID-19 test is not necessary when:

  • You have no symptoms, even if you are a close contact of someone who has tested positive.
  • You are experiencing symptoms and can manage your illness at home. Self-isolate for five days and until you feel well enough to resume your regular activities. Notify your close contacts so they can self-monitor for symptoms.

Use the B.C. COVID-19 Self-Assessment Tool to determine if you need to be tested.

PCR tests are by appointment at community collection centres and are prioritized for people at higher risk including:

  • People age 66 and older, regardless of COVID-19 vaccination status
  • Children age four and younger
  • Health-care workers
  • People living in congregate settings where isolation from others (non-family members may be difficult, such as shelters or group homes
COVID-19 Mental Wellness

Splatsin understands that the pandemic can be a difficult time for band members. Our Mental Wellness Team continues to serve the community with changes to services, as well as some new ones.

Self Help Guide


If you prefer not to seek help, refer to Splatsin’s Self Help Guide for mental health crisis lines, addictions support, harm reduction, domestic violence and abuse, food banks and more.


Counselling and Counselling Referrals

Splatsin’s Holistic Wellness Practitioners are available from 8:30 a.m. to 4:30 p.m. to speak with you over the phone or to make an appointment. We are also referring to FNHA-approved counsellors.


Coping Skills

Five Senses

Stress Reduction Skills

General Coping Skills


Meditation Videos

Teresa Naseba Marsh

Calm Together

FNHA Virtual Doctor of the Day

If you don’t feel safe visiting a health centre during the pandemic, but need to see a Doctor, this program is for you. A collaboration between the First Nations Health Authority (FNHA) and the Rural Coordination Centre of BC, this program gives first nations citizens access to virtual medical appointments with FNHA-approved Doctors. To book an appointment, call (855) 344-3800, seven days a week between 8:30 am and 4:30 pm.

Contact Tracing

If you have been contacted by a public health nurse and ordered to self-isolate, you must stay home to help stop the spread of COVID-19 in our community. Self-isolation means:

  1. STAY HOME inside your bedroom by yourself
  2. FOOD can be brought to your door
  3. DO NOT LEAVE your room except to use the washroom and to walk outside by yourself. This means no shopping, drive-thrus or gas stations
  4. SANITIZE any hard surfaces you touch after use
  5. SICK? Call Splatsin Health Services: (250) 838-9538 on weekdays. After hours, call HealthLink BC and speak to a nurse: 8-1-1
  6. Call 9-1-1 if you: 1) are having difficulties breathing 2) have chest pain 3) a hard time waking up 4) are confused 5) can’t drink anything and/or 6) are feeling much worse

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